Privacy Policy

Last updated: August 28, 2025

This Privacy Notice for Rhoe Pilates LLC (“we”, “us”, “our”) has been compiled in order to describe how and why we might access, collect, store, use, and/or share your personal information when you use our services (“Services”). It also describes the choices available to you regarding the use, access and correction of your personal information.

Our “Services” include [the Rhoe Pilates website, any social media platform associated with the Site or Rhoe Pilates, any mobile applications associated with Rhoe Pilates.]

Our Privacy Policy, below, describes the types of personal data we collect, the types of third parties to which we disclose personal data, and the purposes for which we do so. For information on opting out of interest-based advertising, please see the Digital Advertising & Your Choices section of this Policy below.

Reading this Privacy Policy will help you understand your privacy rights and choices. If you have any questions or would like more information regarding this Privacy Policy, please do not hesitate to contact us at info@rhoepilates.com

WHAT PERSONAL INFORMATION DO WE COLLECT

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features that you use. The personal information we collect may include the following:

  • ● Names

  • ● Phone Numbers

  • ● Email Addresses

  • ● Contact Preferences

  • ● Passwords

  • ● Mailing Addresses

  • ● Usernames

If you are contacting us directly, we may receive some additional information about you such as attachments and contents of messages you may send us as well as any other information you choose to share with us when you register with us, for a personalized service, submit pictures, video or other user generated content, or participate in a promotion or sweepstakes. We do not process sensitive information.

HOW DO WE PROCESS YOUR INFORMATION

We process your personal information in a variety of ways depending on how you interact with our Services, including:

  • ● To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

  • ● To deliver and facilitate delivery of services to the user.

  • ● To respond to user inquiries/offer support to users.

  • ● To send administrative information to you.

  • ● Analyze use of our website.

  • ● To enable user-to-user communications.

  • ● To request feedback.

  • ● To send you marketing and promotional communications.

  • ● To send you emails.

  • ● To contact you regarding scheduling, class reminders, specials, and promotions related to our studio.

HOW DO WE KEEP YOUR INFORMATION SAFE

We take reasonable steps to help maintain the information we collect in a secure manner and we follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmissions over the internet or information storage technology can be guaranteed to be 100% secure, as such we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

INFORMATION AUTOMATICALLY COLLECTED

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP addresses, browser and device characteristics, operating system, language preferences, referring URL’s, device name, country, location, information and how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

THIRD-PARTY DISCLOSURE

We may share your personal information with third‑party service providers who assist us in operating our studio and website. These may include, but are not limited to:

  • ● Appointment and membership platform providers (e.g., MindBody, ClassPass) and other service providers that help provide our services pursuant to our instructions;

  • ● Payment processors

  • ● For analytics, research and marketing purposes

  • ● IT and website hosting providers

  • ● As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets including through bankruptcy

  • ● With third parties for their own direct marketing or targeted advertising purposes

  • ● In response to a court order, warrant, subpoena, or other legal process, or as otherwise required by law or to meet national security requirements or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the rights of third parties, investigate fraud, or respond to government request

  • ● With your consent

These third parties have access to your Personal Data only to perform specific functions on our behalf and are not permitted to use it for any other purposes. In limited circumstances, we may also share your information when required by law or to protect our rights and the safety of our community.

Please note that once your information is shared with these third parties, their own privacy practices and policies apply. We are not responsible for how they handle your data. We strongly encourage you to review their privacy policies before using their services.

SPECIFIC PRIVACY RIGHTS FOR CALIFORNIA RESIDENTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to info@rhoepilates.com.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies to access or store information. Most websites accept cookies by default. However, if you prefer, you can manually set your browser to remove and reject cookies. If you choose to remove or reject cookies, this can possibly affect certain features of our Services. This information may be used to personalize advertising content and/or measure the effectiveness of advertising campaigns.

HOW WE RESPOND TO DO NOT TRACK (DNT) SIGNALS

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanisms that automatically communicate your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

YOUR RIGHTS

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

  • ● Right to know whether or not we are processing your personal data

  • ● Right to access your personal data

  • ● Right to correct inaccuracies in your personal data

  • ● Right to obtain a copy of the personal data previously shared with us

  • ● Right to non-discrimination for exercising your rights

  • ● Right to opt-out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)

To exercise any of the above rights please contact us via email at privacyrights@rhoepilates.com

ACCESS TO PERSONAL INFORMATION

Upon request, Rhoe Pilates will provide you with information about whether we hold any of your personal information. You can correct factual errors in your personal information by sending us a request that explains the error. If you wish to access, update, or correct your personal information that we collect online, please contact us by mail at the address shown in the Contact Us section below. We will respond to your request within a reasonable timeframe.

DATA RETENTION

We will retain your information for as long as your account is active, as needed to provide you services, or for so long as we have a legitimate business purpose for retaining it, or as otherwise required by applicable law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

DO WE COLLECT INFORMATION FROM MINORS

The protection of children while using the internet is a top priority of ours. We do not knowingly collect personal identifiable information from children under the age of 13. If we discover that information has been provided by a child without parental consent, or if you believe your child has provided this sort of information, we strongly urge you to contact us immediately and we will promptly delete this information from our records.

RHOE PILATES MOBILE APPLICATION

When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier.

We may send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device for example the operating system type or user identification information.

We use mobile analytics to allow us to better understand the functionality of our application on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.

We use Google Analytics to better understand how visitors interact with our Sites. This service provides usage information including but not limited to data on where visitors came from, what actions they took on our Site, and where visitors went when they left our Site. We use this information to improve your experience when visiting our Site. Please click here to learn more about this service and how to opt out of data collection by Google Analytics.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Please reference this page periodically for any possible changes. We will post any changes directly to this page and in some instances may email you directly. Once posted, these changes will be effective immediately.

CONTACT US

Please do not hesitate to contact us at privacyrights@rhoepilates.com with any questions regarding our Privacy Policy.